Support and Maintenance

Support for Applications

Get a rapid response to critical issues – and enjoy the peace of mind that comes with the support of the sharpest minds in IT. We provide ongoing support and maintenance for our own software as well as third-party solutions and infrastructure and hardware support.

We know what you want from IT support

You want smart people who can react quickly to your IT issues. That’s why we give you direct access to people who know your systems, your environment and your business needs.

Whether you need ongoing support for third-party applications or a comprehensive package of support, maintenance and enhancement of software we developed, we offer the responsive support you need.

Out-sourced support and maintenance – our cost-effective support services mean you can affordably out-source this business function.

Ongoing maintenance and enhancement – rely on us to provide long-term support and maintenance. As your business changes and grows, we can help your software to adjust too, so you always get the maximum benefit from your investment in IT

Technical Support Desk

When you need instant answers to problems with hardware and software, just call. Our friendly experts are ready to resolve a wide variety of technical issues – right now, over the phone. It’s the most affordable way to get the tech support you need.

Out-sourced tech support – with such fast, intelligent and affordable tech support at the end of the phone, it’s no wonder that businesses prefer us to in-house services.

Trusted tech partners – we’re here to be your long-term IT partners. Every day, every year, we’ll be the friendly tech people at the end of the phone.

Cost-effective IT support – only pay for the services you need.

Fast, efficient support – get up and running without delay. We understand how critical your IT hardware is to your business. That’s why we never keep you waiting.

Smarter thinking – our consultants can help you design your infrastructure to provide the maximum benefit to your business.

On call all kinds of tech support

We can help you with:

  • Desktop and laptop support
  • Server and infrastructure support
  • Patch management
  • Systems backups
  • Capacity planning

Configuration Management

Configuration management is all about making the most of your resources. Our consultants analyse your current environment and make recommendations that will improve your workflows, capacity and efficiency.